Refunds

Fidelis Ozuawala Classes, created by Fidelis Ozuawala, is committed to providing high-quality content creation training. If you are not satisfied with the course, we offer a 30-day refund policy as outlined below.

1. Eligibility: You may request a refund within 30 days of the original purchase date. Requests submitted after 30 days will not be eligible for a refund.

2. Requesting a Refund: To initiate a refund, please contact us at contact@fidelisozuawala.com with Your name, email, and reason for the request. This information will help us improve our courses for future users.

3. Refund Process: Upon receiving Your refund request, we will review it within 14 business days. If approved, You will be notified, and the refund will be processed through Your original payment method. Please allow and extra 5-10 business days for the refund to appear in Your account, depending on Your payment provider.

4. Limitations: Only one refund request per user will be granted. Users who have received a refund and re-enroll in the course will not qualify for additional refunds.

Fidelis Ozuawala reserves the right to deny refund requests that do not meet the above criteria.